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Accessibility statement

This accessibility statement applies to https://haringey.tarantopermits.com

This website is operated by TSL on behalf of London Borough of Haringey Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We believe this website to be fully compliant with WCAG 2.1.

There are some errors regarding the presence of ’labels’ on forms that can be completed by a website user.

There are some alerts regarding missing labels, orphaned form labels and potential javascript on a ’jump menu’.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: content@haringey.gov.uk

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • email: content@haringey.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ’accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

London Borough of Haringey Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

1.1.1 Non-text Content (Level A)

  • During a permit application there may be occasions where the BACK link is missing descriptive text.
  • Missing Form Labels when renewing a permit.
  • Missing Form Label on Proof of Address Screen.
  • Multiple Form Labels on Proof of Address Screen.
  • Orphaned Form Labels on Proof of Address Screen.
  • Multiple Form Labels when activating a voucher.
  • Orphaned Form Labels when activating a voucher.

1.3.1 Info and Relationships (Level A)

  • Missing Form Labels when renewing a permit.
  • Missing Form Label on Proof of Address Screen.
  • Multiple Form Labels on Proof of Address Screen.
  • Orphaned Form Labels on Proof of Address Screen.
  • Multiple Form Labels when activating a voucher.
  • Orphaned Form Labels when activating a voucher.

2.1.1 Keyboard (Level A)

  • Non descriptive name on a selectable element on the Change of Address screen.
  • Potential Javascript Jump Menu during permit application process.
  • Potential Javascript Jump Menu on Replace Permit screen.

2.4.4 Link Purpose (In Context) (Level A)

  • During a permit application there may be occasions where the BACK link is missing descriptive text.

2.4.6 Headings and Labels (Level AA)

  • Missing Form Labels when renewing a permit.
  • Missing Form Label on Proof of Address Screen.
  • Multiple Form Labels on Proof of Address Screen.
  • Orphaned Form Labels on Proof of Address Screen.
  • Multiple Form Labels when activating a voucher.
  • Orphaned Form Labels when activating a voucher.

3.2.2 On Input (Level A)

  • Non descriptive name on a selectable element on the Change of Address screen.
  • Potential Javascript Jump Menu during permit application process.
  • Potential Javascript Jump Menu on Replace Permit screen.

3.3.2 Labels or Instructions (Level A)

  • Missing Form Labels when renewing a permit.
  • Missing Form Label on Proof of Address Screen.
  • Multiple Form Labels on Proof of Address Screen.
  • Orphaned Form Labels on Proof of Address Screen.
  • Multiple Form Labels when activating a voucher.
  • Orphaned Form Labels when activating a voucher.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We aim to resolve all of the issues identified in this statement by 31st March 2024 with the deployment of an updated release of this website.

Preparation of this accessibility statement

This statement was prepared on 26/09/2023.

It was last reviewed on 26/09/2023.

This website was last tested on 26/09/2023. The test was carried out by our testing team.

We completed a full test of every page using a web browser extension in Google Chrome called ’Accessibility Insights for Web’.

We then manually check each page against the WCAG 2.1 guidelines incorporating the NVDA screen reader software.